Policies - Catering Services - Christopher Newport University

Catering Services

Policies

For CNU internal groups, faculty and staff

We know that ordering catering services on a budget can be difficult, so we have created the CNU Internal Menu, designed to fit within current per diem amounts. It may only be used by CNU Internal faculty, staff and student organizations. Current per diem amounts are $13.00 breakfast, $15.00 lunch and $26.00 dinner, per person. Menu prices are subject to change if per diem amounts are changed.

Catered functions must be booked no later than 30 business days in advance of the designated event date. Remember that Scheduling does not notify Catering if you will be needing catering, you must notify us at the time of booking of your intent of ordering catering. When placing a catering order, please provide the reservation number from scheduling, location, event name, group, start and end times, estimated guest count and menu items. Use the Catering Request Form included within this menu for ease of ordering.

Once the request is received, Catering Services will send a catering confirmation via email or contact you if more information is needed. Please respond to the catering confirmation and notify Catering Services that the event details are correct or in need of changes.

You will be asked to return a completed Confirmation and Billing Approval form to Catering. The form can be completed electronic or physical , email confirmations are no longer accepted.

To provide you the best service, Catering Services needs to be notified of the number of guests at least 10 full business days prior to the function. If no guarantee is received by the designated date and time, the customer will be charged for the originally estimated number of attendees, and food will be provided as such. All dietary restrictions must be provided with the final guest count.

Christopher Newport University’s Catering Services has exclusive rights to all food and beverage served at the University. Other individuals or catering firms may not bring food and beverages onto campus facilities. Due to health regulations and University liabilities, any food not consumed during the event may not be removed from the serving location. Also, with regard to health regulations, food may be displayed for no more than two and a half hours. Please keep this in mind during your planning process.

Catering Services is happy to work within most dietary restrictions you and your guests may have, including but not limited to vegetarian, vegan, gluten-free and varieties of food allergies. Please notify the catering director or manager of any dietary restrictions when planning your event so that we can accommodate your guests. Dietary restrictions are due with your final guest count. We are not a Kosher facility.

Let us assist you in choosing special menus, table decorations, special linen colors or themes. We are here to help with your decorative needs to make your event special.

Standard linens are provided with full service catering for seating tables and catering buffet tables. Specialty linens may be available and will incur a charge. If you prefer specialty linens, Catering Services must be notified 10 days prior to the event, for any floor length linens or specialty linens. ~When booking a function where no food is required, there is a fee for tablecloths, skirts, throws or theme props. Please contact the Catering Manager for pricing. This applies to University and non-University functions.

For events without catering or with To-Go items, linens can be provided for a fee.

To-Go orders can be delivered on campus for an additional fee of $35. Any order less than $50 delivered on campus will automatically incur a $35 fee. Any off-campus deliveries will incur a fee defined by the destination. Boxed lunches are delivered at no fee, but it is the host/group responsibility to clean up.

For outdoor events, the host must plan with the Scheduling Office for tents to cover food service areas. All off-campus events may result in set-up charges not currently reflected in our menus. These charges will be based upon each individual event and each event’s customized needs

The University cannot be held responsible for damages or loss of articles left prior to or following the event. Liability for damage to the premises will be charged accordingly.

Payment can be made with departmental accounts. For all University functions, an account number is required when placing a catering request. For any other information on payments, contact the Business Office.

Complete your Confirmation and Billing Form, return it to Catering Services for your order to be processed.

All prices may be subject to a 20% taxable service charge and 6% sales tax, depending on the type of departmental account and payment method used. Menu pricing is subject to change due to per diem increases, seasonal availability and market costs.

Following are the time periods for meals to be served for per diem pricing:

  • Breakfast Service is offered from 7 - 10 a.m.
  • Lunch Service is offered from 10:30 a.m. - 3 p.m.
  • Dinner Service is offered from 4 - 8 p.m.

Meals scheduled outside of these times may incur additional costs.

Cancellations must be made at least 7 business days prior to the event. Catered functions that are cancelled after the 7 business days prior will be charged a cancellation fee of up to 100% of the final bill. This policy applies to University and non-University events. Changes made within the 7 business days prior to the event are subject to and may result in additional labor charges and/or set-up fees.

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