New Student FAQ

We have implemented multi-factor authentication (MFA) for all university-related accounts as a security measure on all logins.

To use MFA, students will need to download and set up the authenticator app on a secondary mobile device such as a personal cell phone.

We are a single sign-on, or SSO, campus. While this makes accessing all the resources provided to you easy, this also means that choosing and protecting your password is even more important than ever.

Your password must follow these requirements:

• Minimum 14 Characters
• Contain letters, numbers, and a special character
• Cannot be repeated

Recommended Hardware

• MacOS (get details on which operating systems are recommended) or Windows (same) laptops
• iOS or Android mobile devices

CNU Does Not Support

• Chromebooks
• Linux
• Personal Wireless Printers

Need help but don't want to talk to a person?

Check out our campus knowledge base, which contains a wide variety of documents designed to help walk you through most tech-related tasks on campus.

You can also check our ITS YouTube channel, which provides a number of video tutorials designed for both instructors and students.

For instructions on how to set up and use CNU’s Pharos printing system, click the link below and select the type of device you’ll be printing from.

The locations of print anywhere printers are noted on the map with a yellow star. Each location has a color multi-function device that you can use for printing, copying, and scanning to email.

1. Trible Library 171 (24 / 7 Lab)
2. Trible Library 2341 A (Media Center)
3. David Student Union on the 2nd floor by the Harrison Room
4. Forbes Hall 2058
5. McMurran Hall 214